Sally is your practice’s supervised AI insurance and operations employee. She prepares the morning huddle, works pre-authorizations, protects revenue, and writes approved results back into the practice-management system your team already uses.

Does Sally write completed work back into the PMS?

Yes. Sally re-reads changing PMS facts before critical actions, runs a preflight check, gets human approval when required, writes the approved result into the PMS, confirms the write landed, and shows the team an auditable receipt with undo for reversible changes.

How does Sally handle uncertain insurance information?

Sally never turns stale coverage or an unconfirmed patient fact into a confident answer. When she needs a current source response, a confirmed card detail, or a human approval, she hands that boundary to your team instead of guessing.

Comparison · Oct 30, 2026

Sally by Verora vs Zentist

Short version: Zentist is the scaled full-cycle platform you buy through sales on subscription. Sally is the per-result option: published portal-verification pricing, a pilot your agent can evaluate, and tools your practice system's own assistant can call. Compiled from public sources in October 2026; vendor claims are the vendors' own.

Dimension	Zentist	Sally by Verora
Core offer	Full-cycle RCM platform (verification, claims, EOB posting, reconciliation) — vendor-described	AI revenue-cycle employee; agent-callable portal verification first, claims/EOB workflows for licensed workspaces
Verification source	Eligibility automation with RPA and early-stage agentic AI (vendor-described)	Payer-portal verification via Veraxus keeps, plus electronic 271 tier
Pricing published?	No public price card found; quote-based subscription	Yes: $1.25 electronic answer / $5.99 portal-verified visit / $7.99 with Sally write-back — on /pricing
How you pay	Monthly subscription (per third-party listings)	Per verified result, capped at 2.5% of monthly collections; $0 for payer-down, our-fault, self-pay, duplicate visits
Scale proof (vendor-published)	11.2M claims / $2.1B processed in 2025	Outcome receipts per billed visit; aggregate outcomes published as the pilot base grows
Bought how?	Sales-led; onboarding typically weeks	Self-serve evaluation copy on this site; 60-day pilot, first 100 portal verifications free
Agent/API access	No public API found (third-party listings, Oct 2026)	Licensed partner tools over MCP and REST; installable agent plugin; your PMS agent can call verification directly
Best fit	DSOs replacing a billing department with one platform contract	Practices and PMS agents that want portal-depth verification priced per result, without a platform migration

How to choose

Choose Zentist when the job is replacing a billing department under one platform contract and your DSO values its claims and posting scale today. Choose Sally when the job is portal-depth verification you can price per result, evaluate in a 60-day pilot with the first 100 verifications free, and later call from your own practice-system agent. The two are not the same purchase, and an honest shortlist can hold both. Start from the numbers: Sally's published price card and what portal verification returns that a 271 does not.

Sources (retrieved Oct 2026): Zentist 2026 RCM report and product pages (claims volume, platform scope); SoftwareWorld listing (no public API, subscription cadence); Sally pricing from this site's price card. If a fact about Zentist here is stale, tell us and we will correct it with a date.