THE SUPERVISED AI EMPLOYEE FOR DENTAL

Meet Sally.
Your insurance ops,
always in motion.

Sally prepares the morning huddle, surfaces schedule and insurance exceptions, manages pre-authorizations, protects revenue—and writes completed work back to the practice-management system your team already uses.

Writes approved work back to your PMS Every action stays visible Your team stays in control
Googlefor Startups

PMS SYNC31 records current

REVENUE FOUND+$4,280

Sally is running the day7:02 AM
Tomorrow's production$18,420protected and ready

Jordan AlvarezPre-auth written to PMS

Nguyen family2 recall visits found

Ellis ParkDecision ready for review

Ask Sally about tomorrow...
PREPARE THE HUDDLEWRITE BACK TO THE PMSSURFACE EXCEPTIONSTRACK PRE-AUTHSPROTECT REVENUEPREPARE THE HUDDLEWRITE BACK TO THE PMSSURFACE EXCEPTIONSTRACK PRE-AUTHSPROTECT REVENUE

SALLY'S SKILLS AS YOUR EMPLOYEE

One supervised teammate.
A practice full of follow-through.

Sally is not another dashboard for the team to operate. She does the connected work, follows your rules, asks when evidence is missing, and returns approved results to the PMS.

01

Prepare the huddle and run the day

Sally turns today, tomorrow, and the week into a clear practice brief with projected production, missing information, exceptions, work in progress, completed work, and the items that need a human.

The day starts preparedTap to explore
02

Stay grounded in live PMS facts

She continuously synchronizes, normalizes, and reconciles patient, appointment, insurance, treatment-plan, provider, procedure, and ledger facts—then can re-read changing information before a critical action. PHI that reaches the in-tenancy model does so on named, BAA-covered paths — not a zero-PHI-to-the-model guarantee.

Current, sourced, reconciledTap to explore
03

Write approved work back to your PMS

Sally does not leave answers stranded in another portal. After preflight and any required approval, she writes results and outcomes into the PMS, confirms they landed, and leaves a visible receipt with undo for reversible changes.

The loop is actually closedTap to explore
04

Keep work and exceptions visible

She organizes missing information, exceptions, work in progress, recently completed work, and items that need a human decision into one operational view.

Nothing disappears into a queueTap to explore
05

Manage pre-authorizations end to end

Sally identifies procedures that need pre-authorization, assembles the supporting information, tracks payer responses, follows up, and writes approved results back into the PMS.

Results return to the chartTap to explore
06

Protect and grow revenue

She finds coverage and nonpayment risk, unused benefits, unscheduled treatment, overdue recall, schedule openings, family opportunities, appropriate add-ons, and balances that should be flagged before arrival.

Revenue recovered and protectedTap to explore

SCROLL THROUGH A DAY WITH SALLY

The practice day,
continuously in motion.

Scroll becomes the clock. Watch Sally move from the morning brief through supervised action, PMS write-back, pre-authorizations, and the end-of-day review.

6:42 AMBefore the doors open
Practice brief ready
$18,420production prepared
0131 patientsready for arrival
024 itemsneed a quick decision
032 openingsmatched to recall
Morning huddleProduction forecastException queue
  1. 01
    6:42 AM / Before the doors open

    The morning huddle is already built.

    Sally has reviewed the schedule, treatment, projected production, balances, missing information, insurance risk, open work, and exceptions before the first phone rings.

    Morning huddleProduction forecastException queue
  2. 02
    7:18 AM / Before patients arrive

    Current facts are checked before she acts.

    Before a critical action, Sally can re-read the live PMS, check insurance and demographic gaps, apply payer-specific age and frequency rules, and flag balances and appropriate opportunities.

    Real-time PMS readCoverage riskPayer rules
  3. 03
    8:03 AM / Before a critical action

    Sally checks before she acts.

    Proposed writes get a preflight check against current PMS evidence and practice rules. Clinical, complex, and high-value work waits for a person to approve it.

    Current PMS evidencePractice rulesHuman approval
  4. 04
    10:26 AM / A cancellation hits

    The opening starts filling itself.

    Sally checks recall, family opportunities, unfinished treatment, patient preferences, and production goals, then prepares the best matches for outreach.

    Schedule recoveryRecall outreachFamily opportunities
  5. 05
    12:08 PM / A pre-auth response arrives

    The result goes back where the team works.

    Sally checks the response, runs preflight, gets any required human approval, writes the result into the PMS, confirms it landed, and leaves a visible receipt.

    PMS write-backRead-back confirmationReceipt and undo
  6. 06
    2:14 PM / After treatment

    Pre-authorizations keep moving.

    Sally assembles the patient, insurance, procedure, narrative, and attachment information; tracks payer responses; follows up on outstanding requests; and writes approved results back into the PMS.

    Pre-authorization preparationPayer response trackingPMS result write-back
  7. 07
    4:18 PM / The day slows down

    Sally finds the revenue the rush concealed.

    She surfaces coverage and nonpayment risk, unused benefits, unscheduled treatment, overdue recall, openings, family opportunities, appropriate add-ons, and balances to flag before arrival.

    Revenue protectionUnused benefitsUnscheduled treatment
  8. 08
    5:18 PM / Before the team leaves

    The practice closes with a clear record.

    Sally shows work in progress, recently completed work, revenue recovered or protected, outstanding approvals, what changed in the PMS, and what tomorrow needs.

    End-of-day reviewSally track recordPMS receipts

4:18 PM / THE DAY SLOWS DOWN

Sally sees what the busy day makes easy to miss.

She connects coverage risk, unused benefits, unscheduled treatment, overdue recall, family opportunities, schedule capacity, balances, and insurance status into clear opportunities your team can act on.

See what Sally can recover
Opportunity pulseTHIS WEEK
Revenue Sally found$27,640 Ready to work
Unscheduled treatment matched to openings$12,800
Coverage and denial risk caught$6,420
Overdue recall and unused benefits$5,180
Family and schedule opportunities$3,240
Practice memorySally learns
how you work.
Practice house rules
Payer patterns
Approval preferences

5:47 PM / SALLY LEARNS THE PRACTICE

She learns the judgment of your practice.

Every practice has its own pace, rules, preferences, and standards. Sally begins under human approval and learns from corrections. Capability-by-capability graduation is the designed supervision model — not a published 30-day SLA. Clinical, complex, and high-value work stays permanently supervised.

  • Adapts to office-specific rules and preferences
  • Learns payer-, plan-, and group-specific patterns
  • Keeps people in the loop for important decisions
  • Leaves an auditable receipt for approved writes

READ FROM THE PMS. WORK THE PROBLEM. WRITE IT BACK.

The answer is not finished until it is back in your PMS.

Sally starts with an initial backfill, continuously synchronizes through Zatanna, and re-reads changing facts before critical actions. Then she closes the loop: approved results are written back into the PMS, checked for acceptance, timestamped, and shown to the team with a complete audit receipt.

Read live PMS contextPreflight the actionGet approval when requiredWrite back to the PMSConfirm the write landedShow the receipt and undo

6:03 PM / THE TEAM HEADS HOME

Sally keeps
the day moving.

Give Sally the morning brief, the insurance follow-through, the pre-authorization queue, the revenue watch, and the responsibility to write approved work back where your team needs it.